Break Boundaries with Exemeta & WhatsApp!

Speed up your communication and remove limitations. With Exemeta, we make your WhatsApp experience smarter, more flexible, and more efficient.

• Instant AI-Powered Replies: Respond to customer messages automatically and quickly—no staff needed.
• Add Contacts Without Numbers: Easily add new contacts to your system without a phone number—only with Exemeta.
• Call Tracking Without a Phone: Monitor incoming calls directly from the system, no phone required.
• Personalized Bulk Messages: Deliver customized content to each recipient even during mass messaging.
• WhatsApp Surveys: Create surveys, collect data, and gather customer insights instantly.
• Respond After 24 Hours: Unlike competitors, continue replying even after the 24-hour window.
• Voice Call Support: Conduct voice calls via WhatsApp even after Meta setup.
• Custom Media & Location Sharing: Assign unique visuals and locations for each branch to avoid confusion.

Bulk WhatsApp Messaging Feature

Exemeta offers businesses two powerful WhatsApp-based mass communication tools: Bulk Message and Bulk Survey. Messages, images, or surveys can be sent automatically to pre-prepared contact lists at scheduled times.

A. Bulk Message

• Upload target number lists into the system.
• Supports messages with images, documents, and links.
• Schedule your messages for future delivery.
• Track sending and delivery reports in real time.

B. Bulk Survey

• Create short or multi-question survey forms.
• Track participation rates and responses from the dashboard.
• Download survey results in Excel or PDF format.
• Automatically redirect or notify users based on their responses.

AI-Powered Messaging

• Automatically responds to frequently asked questions.
• Generates dynamic reply suggestions based on conversation context.
• Ensures accurate routing through language analysis.

Reporting Features

• Account-level general usage reports.
• Employee-based performance and response speed.
• Customer wait times and completed chat ratios.
• Dedicated "AI Reports" section for AI usage.