Rio Tatil, one of Turkey’s leading travel agencies, has partnered with Comnex Technology to accelerate its digital transformation. To streamline and enhance their operations, two of our key solutions were implemented:
Acentenet – Travel Agency Management Software
All core operations such as reservations, customer relations, payment tracking, and supplier management are now managed through Acentenet. Rio Tatil now controls complex workflows from a single, centralized panel.
Exemeta – Social Media Management Platform
With Exemeta, all customer communications and social media interactions are centralized. Messages from WhatsApp, Instagram, Facebook, and other platforms can now be managed and replied to from a single dashboard, significantly improving customer service and response time.
As part of this collaboration, a custom online sales portal was launched for Rio Tatil:
www.riotatil.com
Through this portal, customers can easily explore hotel and vacation deals, view details, and make direct reservations online.
We at Comnex Technology are proud to support Rio Tatil on its journey toward full digitalization and operational excellence.