Süral Hotels, one of Turkey’s leading hotel chains, has joined forces with Comnex Technology to advance its digital transformation journey. To make Süral Hotels’ business processes faster, more efficient, and sustainable, our Exemeta solution was implemented:

Exemeta – Social Media Management Platform
Customer communication and social media interactions are now managed centrally via Exemeta. Thanks to seamless integration with platforms such as WhatsApp, Instagram, and Facebook, incoming messages from all channels can be answered through a single interface. This has led to significant improvements in customer satisfaction and response times.

With features such as Bulk WhatsApp Messaging, Mass Surveys, and AI-Powered Customer Representatives, Süral Hotels has redefined its communication and service operations with a new perspective.

At Comnex Technology, we are proud to be part of Süral Hotels’ digital transformation journey.