Narcia Hotels, one of Turkey’s leading hotel chains, partnered with Comnex Technology on its digital transformation journey. To make Narcia Hotels’ operations faster, more efficient, and sustainable, our Exemeta solution was implemented:

Exemeta – Social Media Management Platform
Customer communications and social media interactions are now managed centrally through Exemeta. With seamless integration of platforms such as WhatsApp, Instagram, and Facebook, all incoming messages can be managed and answered from a single interface — significantly improving customer satisfaction and response times.

With features such as Bulk WhatsApp Messaging, Mass Surveys, and AI-powered Customer Representatives, the operational workflow has been rebuilt with a new perspective.

At Comnex Technology, we are proud to be part of Narcia Hotels’ digital transformation journey.